Description

Mediation Skills and Techniques  About the book:
Textbook in the Butterworths Skills series. Guide to all aspects of the mediation process, for both beginner and experienced mediators. Covers planning, precautionary and troubleshooting methods. Case illustrations and case studies illustrate key points. Includes tables, appendices and index. Author is an accredited and practicing mediator who trains and writes in the field of dispute resolution. He is a Professor of Law at Bond University, where he established the Dispute Resolution Centre.